Frequently Asked Questions

We have compiled the answers you are looking for in categories.

General

It is an automated crypto trading robot. It is 24/7 trade for you by connecting to your account on the exchange that you giving the authorization with the settings and preferences you set.

It is 100% safe. CryptoMatic Bot has "only" the authority to trade on your behalf thanks to the API key that you will generate from your exchange. You set the authorization restrictions yourself when generating your API key.

The system will guide you for installation and startup after become a member. All coins come with predefined default settings after initial setup for you can do low risk trades. Once you use it with the default settings for a while and understand how it works, you can customize your settings and change the order amounts.

No. CryptoMatic runs on the cloud. You don't need to do any downloads or constantly run a program. You just have to become a member, set your settings and start the trade you want. CryptoMatic will send you push notifications for every transaction.

After becoming a member, you can try all the features of CryptoMatic Bot unlimitedly with the $3 credit automatically deposited to your account. After your credit is used up, you can continue using it by Shared Plan (pay as you earn) or purchasing one of the Monthly or Annual plans with different capacities. You can get information about pricing from the Plans page.
Features

Spot and Futures trading, pyramid orders, leveling gradual entries, trailing stop, stop-loss, simultaneous position limitation, taking action after stop-loss and many more...

CryptoMatic Bot performs all transactions automatically. It makes 24/7 transactions in line with the settings you specify and sends you notifications for each transaction. If you wish, you can rearrange your settings according to the market situation, close your positions manually or open-close the coins you want.
Strategies

CryptoMatic Bot has different AI strategies for Spot and Futures trading. These are called Hourly, Daily and Weekly for Spot and Scalping, Intraday and Swing for Futures. CryptoMatic generates buy-sell signals for these strategies by analyzing different time frames and automatically opens the positions.

Yes. With TradingView alerts, you can send Webhook requests to CryptoMatic Bot to make transactions. You can make automated trades with CryptoMatic Bot using any of the thousands of indicators on TradingView. You can also open positions manually and leave the tracking of these positions to CryptoMatic Bot.

AI strategies attempt to catch trend reversals using combinations of powerful indicators like RSI, momentum, volume, moving averages, etc., and data sets like historical transactions.
Membership

You can use CryptoMatic Bot unlimitedly by paying as you earn. This fair payment system is particularly advantageous for users with limited funds.

You can also use CryptoMatic Bot with fixed Monthly or Annual payment plans. Periodic payment membership fees vary across four different plans: Monthly and Annual. For detailed information, please visit the Plans page in the trader panel. Membership plans vary depending on the type of trading they include, such as spot and futures, the number of simultaneous positions, and trading volume. You can switch between the Monthly and Annual plans at any time. When you change your current membership plan, unused days will be refunded to your credit.

The CryptoMatic administration panel is very easy to use with its user-friendly design. Detailed information can be obtained by clicking on the question mark icons in all options and settings on the panel. If you still need help, you can reach us on our Telegram Support account. You can also get information from our community by joining our Telegram Group and be in constant communication.

You can terminate your CryptoMatic membership at any time and have all your registered information deleted. To purchase a membership plan, you must have prepaid credits from your account. It is not possible to refund for credits. However, when you want to upgrade or downgrade your existing membership plan, the days you don't use will be refunded to your credit and the new plan you have chosen starts to charge.

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CryptoMatic Trader Panel